§ 1 ORDERS
For all the regulations between VANG-MUSIC and the customer, the following terms are valid as conditions of trading in their respective form. These apply for all effective orders and independently if any further business relation exist or existed.
No contract will subsist unless and until VANG-MUSIC accepts the order by eMail confirming that it has dispatched the product. That acceptance will be deemed complete and will be deemed for all purposes to have been effectively communicated at the time VANG-MUSIC sends the e-mail (whether or not you receive that e-mail).
By sending an order thru our internet-shop the customer concludes a contract.
We will then send an e-Mail to confirm that the order has been received and whether or not it has been accepted.
In case of a declined order, we will inform the customer.
§ 2 PRICES & PRESENTATION
All prices shown include the subsided 7% German tax.
Price and availability information displayed on the VANG-MUSIC web site are subject to change without notice.
In case of changing prices after a placed order, we will inform the customer accordingly and meet an agreement before the completion of the order.
We assume del credere liability for the descriptions, pictures and prices of the items.
§ 3 DELIVERY
VANG-MUSIC commision the German post/DHL for delivery of our items.
Our aim is to ship all items within one working day of receiving your order, though we cannot guarantee this.
In case of a unsuccessful delivery, VANG-MUSIC have no commitment to provide the customer with a compensation, or to recompense the ordering price, as long as the error have fully been investigated and concluded.
Shipments outside the European Union (EU) may be subject to local import charges and taxes, which are the responsibility of the purchaser.
§ 4 CONDITIONS OF PAYMENT
Bank transfers need to be made prior to shipment of the merchandise.
The order will be shipped as soon as the payment is showing on our account.
We reserve the right to refuse acceptance of checks or other non-cash methods of payment.
Should acceptance of such occur, it will only be relevant to the payment of merchandise.
Occurring bankcharges need to be paid by the customer.
§ 5 RIGHT OF OWNERSHIP
All merchandise remains the property of VANG-MUSIC until payment has been fulfilled.
§ 6 CONDITIONS OF GUARANTEE, LIABILITY
In case of a delivered item being defective, the customer is entitled a new item of the same kind.
Any problems of this kind will be immediately transacted.
Please see "§8 RETURNS POLICY" below for details of how to return defective items to us.
§ 7 TRANSPORT-DAMAGE
In case of an obvious damage of the delivered package and/or item, the customer should reclaim this as soon as possible to the shipping agent. Additionally this should immediately be reported to VANG-MUSIC.
§ 8 RETURNS POLICY
For Sheet Music: If for any reason you are displeased with your purchase, you can return it to VANG-MUSIC in its original condition, within 30 days, and we will send you a full refund for the price you paid for the item.
The reason for your discontent must be accepted by VANG-MUSIC before refunding.
DELIVERY CHARGES FOR DEFECTIVE ITEMS:
If you are returning an item because of an error on our part or because it is defective, we will refund the delivery charges incurred in sending the item to you and your costs in returning it to us.
Otherwise you will be responsible for those charges.
In the case of a defective product, please provide a full description of the fault and return the defective item to us at the following address:
Hamburger Strasse 4
For your protection, we recommend that you use a recorded-delivery service.
Please note that you will be responsible for the costs of returning the items to us unless we delivered the item to you in error or the item is faulty.
If we do not receive the item back from you within a reasonable time, we may arrange for collection of the item from your residence at your cost.
§ 9 SECURITY ISSUES
No customer details and data collected will be passed on to a third party, without written permission to do so.
All collected customer data is stored solely for contractual and further informational use.
You may object to the storage of data for consignment of informational content at any time at the aforementioned address.
§ 10 PLACE OF JURISDICTION
Cologne is the exclusive place of jurisdiction for all contract related disputes, as far as the customer is a merchant or does not have a general place of jurisdiction inside the Federal Republic of Germany.
VANG-MUSIC reserves the right to be able to sue the customer in a place of general jurisdiction.
§ 11 ADDITIONAL TERMS
All possible trademarks that are possibly being mentioned, are copyrighted by their respective owner.
Unless other stated, all the items and documents that are made available on our pages are entirely copyright by VANG-MUSIC.
It is strictly prohibited to use, or publish any of this media, without written permission of VANG-MUSIC.
WE have put a lot of effort to make sure that all items in the shop, as well as information, are correct and complete, at the time of presentation. Nevertheless, it can happen that unwanted and coincidental errors occur, that we excuse for.
We reject any adhesion for mistyped, or missing information on the pages of VANG-MUSIC, and are not responsible for direct damage, or even following damages of any kind, that may arise by using the pages of VANG-MUSIC.
VANG-MUSIC gives no warranty and doesn't guarantee the safety for the possible hypertext-links or other items that are being given on this site. Any links to other sites, not belonging to VANG-MUSIC, are solely guides to these sites.
VANG-MUSIC doesn't identify itself with the content of any external linked sites, and rejects any kind of connection to these.
If, by any chance, the case would occur that a link to a external site gives precarious, or even illegal content, we ask to inform us about this. In this case, the link will immediately be deleted.
This non-warranty information is to be seen as a part of the website, from where you have been linked. In the case that single parts of this text doesn't apply, or not anymore, or not completely applies to the valid legal situation, the validity and content of the other parts of the document remain unchanged.
These Terms and Conditions do not affect any of your statutory rights.